Terms & Conditions

Effective Date: October 2025

Welcome to Ability Consultancy. By accessing or purchasing from our website, you agree to the terms and conditions outlined below.

Please read them carefully before using our services or enrolling in any of our courses.

1. General and Business Information

Business Identification

Ability Consultancy (NW) Ltd.

Email: info@ability-consultancy.co.uk
Website: www.ability-consultancy.co.uk
Registered Address: Braintree Avenue, Preston, Lancashire
Company Registration Number: 11871599

If you have any questions about these Terms, please contact us using the information above.

Service Description

Ability Consultancy provides professional consultancy services and online courses designed to enhance skills and professional knowledge. Our courses may include pre-recorded sessions, live online training, or downloadable materials.

All services are offered through our online platform and are intended for educational and professional development purposes.

User Guidelines

By using our website and services, you agree to:
  • Use the site and its content only for lawful, non-commercial purposes.
  • Refrain from sharing your login credentials or course access with third parties.
  • Avoid copying, recording, or redistributing course materials without prior written consent.
  • Not engage in any activity that could damage, disable, or impair our website.
Violation of these guidelines may result in suspension or termination of access without notice.

Changes to Terms

Ability Consultancy reserves the right to update or modify these Terms and Conditions at any time. Updates will be effective immediately upon posting to this page. Continued use of our website after any changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Product and Sales Information

Product Descriptions and Pricing

We make every effort to ensure that all course information, pricing, and availability are accurate. However, all details are subject to change without notice. Ability Consultancy reserves the right to modify, suspend, or discontinue any course or service at any time.

In the event of a pricing or content error, we may cancel your order and issue a full refund.

Order Cancellation

We reserve the right to cancel or refuse any order if:

  • There has been an error in pricing or product description.

OR

  • We suspect fraudulent or unauthorised activity.
You will be notified promptly if your order is cancelled.

Payment Methods

We accept secure online payments through:
  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • PayPal
  • Other approved payment providers displayed during checkout.
All payments must be completed before course access is granted.

Delivery Terms

Access to online courses will be delivered electronically once payment is confirmed. Access details are typically available immediately or within 24 hours. As our products are digital, there are no physical delivery costs or restrictions.

3. Liability and Disclaimers

All courses and materials are provided “as is” without any warranty, express or implied. While we strive for accuracy and quality, Ability Consultancy does not guarantee that the content will meet the expectations or achieve the professional outcomes of every individual.

We are not liable for any direct, indirect, or consequential loss or damage arising from the use or inability to use our website, products, or services.

Warranty/Guarantee

Unless explicitly stated, no warranty or guarantee is provided with our online courses. Learning outcomes depend on individual participation and application of materials.

Safety Information

Our courses are intended for educational purposes. You are responsible for applying the knowledge safely and appropriately within your professional or personal context.

4. Returns and Refunds

Withdrawal/Returns/Exchanges

As our courses are digital products, we generally do not offer refunds once access has been provided.

Exceptions may apply in cases such as:

  • Duplicate payments
  • Technical issues preventing course access

Requests for refunds must be made within 14 days of purchase by contacting our support team at info@ability-consultancy.co.uk

Termination of Service

We may suspend or terminate your account if:
  • You breach these Terms and Conditions
  • Technical issues preventing course access

OR

  • You engage in illegal, fraudulent, or unethical activity
No refund will be issued for terminated accounts due to breach of terms.

5. Rights and Use

Intellectual Property

All website content, course materials, videos, text, images, and logos are the intellectual property of Ability Consultancy or our content partners.

You are granted a limited, non-transferable, non-exclusive licence to access and use these materials for personal learning purposes only.

You may not reproduce, distribute, publicly display, or share any materials without prior written consent.

Age or Location Restrictions

Courses are intended for individuals aged 18 and over. Users under 18 must have parental or guardian consent. Access to specific courses may be restricted based on local laws or regulations.

6. Data Protection and Privacy (GDPR Compliance)

Data Collection and Use

Ability Consultancy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect and process personal data only as necessary to:

  • Provide access to purchased courses
  • Manage your account and course progress
  • Communicate with you about updates or support
  • Improve our services
We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict certain types of processing
  • Request data portability where applicable

To exercise your rights, contact us at info@ability-consultancy.co.uk

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All payments are processed securely through encrypted payment gateways.

Cookies

Our website may use cookies to enhance user experience and gather analytics data. You can manage or disable cookies through your browser settings. For more information, please refer to our Privacy Policy.

7. Contact Us

For questions or concerns about these terms or your data privacy, please contact:
  • info@ability-consultancy.co.uk
  • Braintree Avenue, Preston, Lancashire PR1 9UN